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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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dedy duncan

April 22, 2025

4  out of  5
rating by dedy duncan
"The customer service I received from Shelli and the entire staff at Aaron Loetscher State Farm was fantastic! I switched my home and auto and the entire process was extremely professional and efficient!"
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Edward Dennis

April 16, 2025

5  out of  5
rating by Edward Dennis
"Samantha was great we appreciate all the help she was very polite and informative."
We responded:
"Edward, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Aaron"
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Paul Cowart

April 16, 2025

5  out of  5
rating by Paul Cowart
"Aaron Loetscher has set the bar extremely high for doing business the right way. He has combined the professionalism and efficiency of a large company with the friendliness and personal touch of a small business. I wish all the companies I did business with operated the same way that Aaron does business."
We responded:
"Paul, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Aaron"
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Brittney Davis

April 16, 2025

5  out of  5
rating by Brittney Davis
"Samantha Poss is 5 out of 5 stars as an agent. She goes above and beyond to help her customers to meet their specific needs. My family and I are so grateful for State Farm and for Samantha’s dedication."
We responded:
"Brittney, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Aaron"
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armani

April 16, 2025

5  out of  5
rating by armani
"Great service, Raelee was very understanding an very good communication skills!"
We responded:
"Armani, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Aaron"
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Garrett Cook

April 15, 2025

5  out of  5
rating by Garrett Cook
"Amazing staff and team! Very reasonable! If you need help go see Kirsten Cothran! She was very sweet and helpful."
We responded:
"Garrett, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Aaron "
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Dean Bearden

April 11, 2025

5  out of  5
rating by Dean Bearden
"Samantha and the team with Aaron’s agency take great care of us. Call them today for your free quotes on insurance for your life, home, and policies for all of toys!"
We responded:
"I appreciate you allowing us to serve your insurance needs, Dean. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Aaron"
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Alexis Hoffman

April 11, 2025

5  out of  5
rating by Alexis Hoffman
"Aaron’s staff made buying life insurance for my family effortless!"
We responded:
"Thank you for taking a moment to share your positive experience with us, Alexis. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Aaron"
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ROBIN SILVEY

April 11, 2025

5  out of  5
rating by ROBIN SILVEY
"Wonderful customer service. Shelli was wonderful and very attentive. We switched our vehicles, ATV and our boat to Aaron Loetscher State Farm and saved money. everyone was nice and polite."
We responded:
"Robin, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Aaron"
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Skylar Caple

April 11, 2025

5  out of  5
rating by Skylar Caple
"I'm sure everyone is aware of insurance skyrocketing lately. My husband and I shopped around a lot and settled with State Farm. Ryein is great to deal with! We were able to save money and lower our deductible! We highly recommend!"
We responded:
"I’m happy to hear we could provide you with a positive insurance experience, Skylar. Thank you for trusting our agency to keep you covered! - Aaron"
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Diane Murray

April 11, 2025

5  out of  5
rating by Diane Murray
"Wonderful communication from Aaron and Samantha! Happy to have found an agent that listened to our needs and quoted accordingly. We are set now with Home, Auto, and Umbrella coverage! Thank you!"
We responded:
"Thank you for giving my team and I the opportunity to assist you in your time of need, Diane. We look forward to providing you with an exceptional customer service experience in the future as well. - Aaron"
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B.J. Clement

March 14, 2025

5  out of  5
rating by B.J. Clement
"Great team! Recently inquired on life insurance and Kirsten was able to get a policy to suit my needs. Very friendly people!"
We responded:
"Thank you so much for your kind review, B.J.! I appreciate it. My team and I will always be here for you in your time of need! - Aaron"
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Tiffani Silvey

March 14, 2025

5  out of  5
rating by Tiffani Silvey
"Aaron and his team are extremely professional and are always on top of things! Very happy with their services."
We responded:
"We're proud to serve you each day and thank you for trusting our agency to handle your insurance needs, Tiffani. My team and I look forward to a continued relationship with you! - Aaron"
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Phil Collins

March 12, 2025

5  out of  5
rating by Phil Collins
"Samantha was wonderful, extremely talented at what she does, and very efficient and polite. The coverage and price for home and auto could not be beat. Don’t over pay for insurance from another company with someone who knows you as a name only. Call Samantha!"
We responded:
"Phil, I’m happy to hear Samantha took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Aaron"
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Taylor Brasher

March 8, 2025

5  out of  5
rating by Taylor Brasher
"Great office, with wonderful, kind, and knowledgeable staff!"
We responded:
"Taylor, thank you for your feedback! We're so glad to hear that you had a positive insurance experience! - Aaron"
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Teresa Lain Wilson

March 7, 2025

5  out of  5
rating by Teresa Lain Wilson
"Insurance is increasing almost daily and absolutely something we can't do without. Many companies are actually denying coverage to new clients unless they have at least a house valued at 225k. There doesn't seem to be much value in loyalty these days from either side. Being told in the 80s there will be a day coming when it will be almost impossible to get coverage seemed so long ago, but it's here today. The future can be unpredictable and confusing, but consider allowing Aaron Loetscher, with State Farm, Shelli and the entire staff answer all your insurance questions. They are friendly as well as knowledgeable and have a beautiful office space to make you comfortable while making your decision."
We responded:
"Thank you for your wonderful review, Teresa! We're thrilled to hear that you had such a positive experience with our team. Going the extra mile for our customers is what we strive for, and it's great to know that we succeeded. Your feedback about our service, friendliness, and knowledge means a lot to us. We look forward to continuing to serve you! - Aaron "
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Morgan James

March 7, 2025

5  out of  5
rating by Morgan James
"Samantha is always so helpful with getting me the answers that I need!"
We responded:
"Thank you for your kind review, Morgan! We are so glad my team and I could help you and were able to make your insurance experience a smooth one. Call us anytime! - Aaron "
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Jessica Cothran

March 7, 2025

5  out of  5
rating by Jessica Cothran
"Best Insurance Agency around, I have been with State Farm for years. Aaron and his beautiful staff are always ready to go above and beyond for their clients. I am proud to say we have Life, Home, and Auto with Aaron Loetscher State Farm"
We responded:
"Jessica, It was our pleasure helping with your insurance! Call us anytime! - Aaron "
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Jennifer Wesley

March 7, 2025

5  out of  5
rating by Jennifer Wesley
"Have had the best experience with everyone I have come across with."
We responded:
"Jennifer, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Aaron "
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Kirsten Cothran

March 7, 2025

5  out of  5
rating by Kirsten Cothran
"Amazing customer service!! They will always help you to the best of their ability! The sweetest people!!"
We responded:
"Kirsten, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Aaron "
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Trystyn Cothran

March 7, 2025

5  out of  5
rating by Trystyn Cothran
"Amazing service and very fast! People inside are also very sweet! I have my life insurance and other things through them and I couldn’t ask for a better insurance company!"
We responded:
"Thank you for your feedback, Trystyn! We’re so pleased to hear that you feel supported by our team. Your kind words means everything to us, and we’re here whenever you need assistance! - Aaron "
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Raelee Mills

March 7, 2025

5  out of  5
rating by Raelee Mills
"Great customer service awesome atmosphere"
We responded:
"Thank you for your feedback, Raelee! We're so glad to hear that you had a positive insurance experience! - Aaron "
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Shane Johnston

February 6, 2025

5  out of  5
rating by Shane Johnston
"Extremely pleasant and welcoming staff. The office was very clean and well designed. Mr. Aaron made it feel like talking to an old friend. I wish more businesses had that kind of charisma and professionalism."
We responded:
"Shane, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Aaron"
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Wilson Golden

February 4, 2025

5  out of  5
rating by Wilson Golden
"Samantha was very easy to deal with all questions were answered very thoroughly. Easy insurance transfer"
We responded:
"Wilson, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Aaron"
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Angela Blackfox

October 8, 2024

5  out of  5
rating by Angela Blackfox
"Had a great experience with Samantha!!! She saved me money on my vehicles and got our family renters insurance!! We are delighted to be a part of the State Farm family! Thank you!"
We responded:
"Thank you so much for your wonderful feedback, Angela! We’re thrilled to hear that Samantha has made your experience with us so positive. She truly goes above and beyond for our customers, and it’s fantastic to know that you appreciate her support. We’re grateful to have you as part of our State Farm family, and if you ever need anything, don’t hesitate to reach out! - Aaron "